North York Public Library, Room 1/2, see map for details
Topics:
Business Requirements and Integrated Information Technology Solution
Speaker:
M. Jason Uppal, P.Eng. of QR Systems Inc.,
Background:
QR Systems Inc. is a Business Solutions Company located in Toronto, Ontario with Global Resourcing Capability in software solutions delivery arena. As well we have strategic alliances with several technology and business solution vendors. (www.quickresponse.ca)
Benefits
In this presentation, I will address chronic organization challenges such as why majority of IT projects fail to meet operational management information needs that enable business to achieve intended ROI from their information technology investments.
Topics Covered
Planned Business Outcomes and Success Factors for IT Initiatives
Required Business and Information Technology Conditions
Business Requirements that can be translated into
Information Technology Requirements
Requirements for On-Line Transaction Processing System
Requirements for Analytics and Operations Reports
Change Management Requirements
Project Team Requirements
Education and Training Requirements
Post Implementation Management Requirements including service level agreements, vendor management etc.
Discuss Information Technology Solution Options
Buy and Implement an off-the-shelf solution
Custom Build
Buy and Extend
For each option above we will discuss, Total Cost of Ownership, Business Value, Organizational Impact, Change Management and Continuous Improvement.
At the end of this presentation, you will have better appreciation and awareness of why IT projects fail to meet customer expectations and specifically what could be done different in the future projects.